Advertising has entered a new era which focuses on truth and real value. All crap will be cut off from the messages. We should bid good bye to superficial glitter and be real and relevant. While doing so we should continue to be entertaining and engaging.
It is time to allow the consumer behaviour to dictate our strategy. Earlier, the advertisers manufactured a world around the product and the needs of the consumers. In digital era, the focus is on making this world real. We will have to tell the truth about products. We have to do so in a more entertaining and interactive way.
Business in general has shifted from efficiencies and capabilities to connections. There are integrated softwares taking you from idea to implementation. Targeting has become complex. The second shift pertains to advertising objectives which formerly focused on awareness to sales. These days it goes beyond sales to advocacy akin to yesteryear’s word-of-mouth. The third shift is regarding the target group (TG). It has not remained an aggregate of demographic and psychographic traits. It has converted into communities of purpose. Consumers are identfied by what they do, say tennis players, where they are active and what content they consume.
What has remained constant is the need to establish relationship with the consumers. The opportunities to do so have now exploded.
The old day model of advertising which interrupts entertainment on TV by one-way pitch no longer works.It was pushy and buy-me approach.
People spend more time on social media. Traditional advertising suffered because it lacked segmenation or specific targeting. What way now are we to persuade the consumers?
Social media uses influencers. Then there is content marketing. Here you give content that is personally relevant. People consume messages that are useful, or will help solve a problem. The content should be non-invasive. In digital marketing, we should choose the right platform for the target audience. We have to create relevant content which is of high quality. We have to establish relationship with customers. We have to exploit mobile telephones. We have to test the campaign. We have to optimise the website. There should be creative elements. We must keep on learning and re-learning.