India’s TV Viewers

BARC, the country’s TV viewership monitoring agency has come up with the estimates of audience size and TV penetrationn in India. TV is watched by 780 million citizens in India which exceeds the whole population of Europe of about 745 million.

The homes with a TV set in the country have gone up to 183 million from 153 million. It increases TV penetration to 64% from the earlier estimates of 54%. The urban and rural split was 50:50 earlier. As per the new universe, rural India now has 99 million TV owning homes, contributing to 54% of the total universe, while urban India has 84 million TV homes, contituting remaining 46%

Netflix

Netflix is using technology disruption — SVOD or streaming video on demand. Netflix has acquired 50 million subscribers in the US over the past ten years. It has 100 million globally. The loss of conventional TV companies is not much, which means most consumer’s use both the services. Still, there is a shift towards new platforms such as Netflix and that is scary for conventional linear TV. The data adjusted for demographics is scarier — the younger audience has the most loss of viewership. Older citizens are actually watching more TV. Netflix spends heavily on content, except sports content. It will account for more than 20 per cent of global non-sport content spend. All this yields viewership.

In India, the situation is different. In the US, pay TV is expensive, and at $ 10 per month, Netflix is great value. In India, cable TV and DTH are cheap.

Here content is owned by the broadcaster and not the studio. Will the broadcasters licence the content to Netflix? It will take years to build a library of content. Even Internet access here in India is through wirless and mobile. A streaming business cannot be built on wireless broadband. In India, Netflix is not an immediate disruptor.

As you know, France is the birth place of films. They resist the business model of Netflix which finances less commercial  arty films. France wants a film to be released in theatres first, at least for three days, and then expects it to be released on internet. If a film is never shown in cinemas, is it still a film? Netflix disregard for releasing films in cinemas wins it few friends. Its comedy drama The Meyerowitz Stories got standing ovation at Cannes, and still there were cries of protest.

Netflix alone generates more revenue than the entire North American box office. Streaming wars began on April 2, 2010, a day when Netflix app appeared on Apple iPad. Soon it spread to fit into our pockets. It tied up with Star cable channel. It had access to thousands of films, including hits made by Disney. Soon at reasonable price, it became an alternative to cable TV.

Mergers of media companies followed. Murdoch sold off most of his companies to Disney. Many other companies on the lines of Netflix appeared after these mergers. All this cord-cutting and consolidation redefined the media landscape.

The erstwhile media moghuls are retiring. The road ahead is uncertain.

Digital Ad Fraud

If there are leads generated because of a digital campaign, on verifying these, there could be detection of fraud. There is a lot of fraud in the digital ad industry, and so it is difficult to monetise it. There are instances of misalignment of incentives, overbiling and fake traffic. Ad frauds could be 10-30 per cent of all digital advertising done in India. The most common are the click fraud and bot fraud. Bots trick impressions and clicks. They mimic human behaviour. They mingle with the rest of the traffic. Yahoo India’s detection system identifies 20-40 per cent traffic on its tech platform as non-human traffic (NHT). It blocks its pre-bid, leaving less than 5 per cent NHT, as measured by third party vendors.

In mobiles, the frequency of fraud is higher. Fraudsters not only try to deliver and get paid for bot impressions, bot clicks, farmed leads, incentivised installs and fake customers. Human and machine farms drive installs and leads. It affects performance marketing. The marketer does not understand the cost of incentivesed installs or mobile apps.

Fraudsters follow the money. The highest CPMs are in video ads. Advertisers expect little measurable RoI from video ads. This makes a fraudster command a higher return, and remain under the radar.

Programmatic video accounts for more fraud than direct video in the US. India is still a nascent market for programmatic video.

The opportunities for an ad fraud arrive when marketers want results quickly.

Ad fraud can be countered by working with large reputed publishers and by using the right metrics.

The focus should be on buying viewable impressions and working with established publishers. While an advertiser is charged for the impression, it is not served in a humanly viewable space.

DSP platforms chosen must be right — e.g. The Trade Desk, Appnexus and Media Math. They ensure the efficient buys.

It also matters from where the inventory is sourced.. If the sources are non-identifiable, the possibilities of fraud increase.

Ad tech partners must convince the advertisers about their anti-fraud technology. There should be third-party verification and certification.

Marathi Cinema

Marathi film industry is experiencing a period of  transition. In 2016, a film called Sairat was released in 400 plus theatres and got revenues touching Rs.80-90 crore . This year (2017), Kasav has won the national award, but has not yet been released.

The production of Marathi Films has gone up. However, the ratio of films passed by the censors and then released in the theaters is interesting. Of the censored films, few get released. In 2005, there were 58 censored films, of which only 13 could be theatrically released. In 2016, the ratio has improved. Of the 115 censored films, 85 have been released. In the last 11 years, as many as 1151 films have been censored. Out of these 687 have been released in theatres. It comes to 60 per cent.

Natsamrat in 2016 attained revenues of Rs.40 crore, and Sairat overtook it. In 2016, all Marathi films togethter collected Rs. 161 crore.

The digitisation started in 2006-07 is one important event for the release of movies. It facilitates distribution. However, it must be backed up by marketing to bring the audience to the theatres. Zee Group realised this and plunged into Marathi film production in 2007. Zee employed the twin technique of wider distribution and effective marketing for film ranging from Sade Made Teen to Sairat.

Of the box office collections, the producers share is 40 per cent. Between 2005 and 2016, a period of 11 years, the box office collection of all Marathi films stands at Rs. 669.66 crore. Of this the income flowed to producers was Rs.265.12 crore. The total production cost was Rs.867.85 crore. The overall cost in the last 11 years for Marathi film industry was Rs.602.73 crore. It is a loss of 69 per cent as an industry.

Last year (2016), as many as 85 films were released. The major contributing factor is subsidy for the Marathi films. To get the subsidy, the film must be released. There is a long queue for getting the subsidy. The cinema made in 2015 are under consideration now. There is a committee to scrutinise films for subsidy. The committee classifies the films in A, B and C categories. A category movies get Rs. 40 lac, B Rs 30 lac, and C Rs. 0 lac.

There is a scheme for returning the taxes collected. The average cost of production of a Marathi film is Rs. 2 crore, without foreign shooting and special effects. The publicity and distribution cost is Rs. 1.25 to Rs. 1.5 crore.

The total cost can be recovered if the box office collection touches Rs. 7 crore. If the average ticket rate is Rs.100, minimum 7 lac people must watch the movie. To bring seven lac people to the theatres, your marketing message must reach 30 lac people. There are competing factors, such as marriage season, cricket, rains, big budget Hindi cinema etc.

Influencer Marketing

In content marketing, one trend is visible — use of influencer marketing. Instead of a scriped campaign, brands invest in this tactic. Here a brand chooses specific key individuals. They are leveraged on social and other media through their endorsing the brand in a more personal manner. Influencers are used to announce a new product or brand. They are used to educate consumers about a new service or its usage. They are used to create targeted campaign with a clear call to action.

Automobile companies use influencer marketing. Experiential categories such as fashion and life style resort to influencer marketing. Technology companies rely on it.

Influencer does affect consumer behaviour. The right influencers are chosen using market insights, consumer affinity, digital tools and dashboards. Their reach and engagement are analysed. It is to be seen how relatable they are and how effective.

Baba Sehgal has been used by KFC in their Chilly Chizza campaign with the catchy rap SorryPizza.

As compared to other countries, influencers are less used in India. It is an unstructured industry. There are no software solutions around targeting and organising influencers. The brand objectives are myopic. There are no tracking methologies.

As ad blockers are widely used. it is better to divert to other formats such as influencer marketing. Influencer marketing helps in targeted exposure to the right kind of consumer who is interested.

A firm can use a team of micro-influencers for macro impact.

Programmatic and Brand Safety

All modes of buying — impressions, clicks, conversions, views etc — are subject to fraud. There is SLVT or sophisticated invalid traffic. Advertisers have to use trusted third party tools to block all kinds of fraudulent inventory sources.

There are big content producers who are losing billions to pirate sites. In fact, pirate sites are earning money from advertisers in a way because ads end up showing on pirate sites as that is where they figure the audience is.

Digital fraud can be brought down to a single digit figure by brand safety companies. The technology exists to counter fraud

Programmatic has earned a bad reputation which is unfair. Automated buying is the logical way forward. Programmatic is about 10 per cent or less, but still there is fraud. Everything that can be bought programmatically will be. Advertisers have to learn to do it extremly well. In the US, after being talked about for years, programmatic finally realistically took two years to catch on. It will happen in India too. Publishers are probably worried about the yield from programmatic and so they hang on to what reserved media can offer to them. However, there will be a momentum that will tip the scale ultimately.

Publishers must respond to brand safety to get business from big brands.

Programmatic also adds several layers between the advertiser and the publisher. This empowers advertisers to be technologically efficient in reaching the audience. At the same time, it allows fraudsters to hide behind these several layers with very little risk of detection. However, it is incorrect to say all programmatic channels propagate fraud. There are reputed programmatic platforms that already have several tools to check fraudulent impressions such as MOAT, Double Verify and Forensiq.

Cyber Attack

May 2017. This is the month of an unprecedented global cyber assault. It has affected corporates, hospitals, doctors, banks, cops and individuals. In yester years, such attacks were carried out by computer savvy sick and devions minds or some angry youngsters who are frustrated. Currently, the availability of crypto currency such as Bitcoins which could be used to monetise such attacks anonymously has changed everything. Cyber crooks encrypt the data, and threaten that if they are not paid in specified time, you will have to say good bye to all your data.

In the last six weeks, a team name as Shadow Brokers penetrated systems of the US government to ferret out hacking tools used by the American Intelligence agencies. These tools are then floated on Internet for other hackers to exploit. Allegedly these hackers have Russian backing. The result of this is the misuse of the tools to make ransomware to infect computers and systems.

Microsoft Windows older versions such as Windows XP are not supported by the company by supplying patches. Some ATMs run on old versions of the OS.

Most hacks have two components–the exploit and the implant. When the system is broken into through a flow, it is called exploit. The implant means the hidden backdoor that is put to stay within the system. The outsider then remote controls the system.

The organisations have to update the system, create back ups, set up honey pots or sensors to trap malware. The application and OS providers must help the clients to protect their networks.

The ransomware introduced is called WannaCry. It has affected 150 countries across the globe. Russia and the UK are the worst affected. India too has reported a number of cases of computers being locked down.

The Computer Emergency Response Team (CERT–In) has issued advisories to organisations and individuals to protect themselves. It has advised not to pay the ransom as it will encourage attackers. It has advised to report the incident to CERT–In and law enforcement agencies.

According to an estimate of Europol, the latest attack has claimed at least 2 lac victims worldwide. The co-operation in cyber-crime on international level is through the Budapest Convention, whose membership is largely restricted to Western democracies. Russia and China are not the signatories. Any investigation of the recent ransomware attack will have to be done by the coalition of the willing.

TV

In the 1980s, the goal was one TV in every village. In the 1990s, the goal shifted to one TV every lane. In 2000, the goal was to have one TV in every home. Since 2017, we desire one TV in every individual’s hand, say in the form of a mobile phone. The TV revolution is very fast. As we know TV appeared in India in 1959 and it remained a single channel transmission for specific hours for 30 years. The same channel was made 24×7 channel later. In 1991, there was liberalisation, and foreign investors came forward to enter the entertainment business. TV sets became cheaper. They spread far and wide. In 1992, the number of TV households was 12 lac. This increased rapidly.

Instead of a single channel, there are 800 channels now operating in the country. The reach has gone beyond a TV a set — on mobile screen. The videos on cell phones started five years ago. These videos were seen on YouTube. The regular TV channels recognised the potential and made available the content through an App. Viewers shifted from appointment TV to any time TV on the mobile. Then came the alternative of foreign OTT channels Netflix and Amazone Prime. In India too, OTT channels such as Sony Liv and Webtalkies appreared.

Internet initiated digitisation. TV too transformed into digital and smart format. Google made available YouTube where anyone can upload a video, and anyone can download it to see it. YouTube itself does not produce the videos. There was overcrowding of videos. That led to a digital channel like Netflix. Amazone Prime followed suit. In 2016, both these entered Indian market. In 2013, digital medium had attracted 18 crore dollars investment. There were 200 companies. In next two years, there were additional 80 companies. They started the independent production of videos. Even digital stars become glamourous.

These media too get advertising revenues to sustain them. Besides, the consumers are charged subscription fees.

In 2016, there were 35 lac subscribers of Netflix. It is estimated that in 2025, the number may reach 7 crore 53 lacs. The same is true for other OTT platforms in India. Even Indian advertisers are diverting to internet media. In 2012, out of the total ad expenditure, only 6 per cent was accounted for internet media. In 2016, the number has gone up to 13 per cent, and is likely to touch 25 per cent in 2020. India is readying itself for a streaming war!

Mobile internet is used by 37.70 crore people in 2016. Of these, 12 crore people have smart phones. Young people of the age group 16-30 are using mobile screens for 2 and 1/2 hours everyday. And 45-65 age group people use mobile screen for 1 and a 1/2 hours. Out of these, 40 per cent people listen to songs and see the videos.

OTT Monetization

OTT is driven by the viewer. Should there be advertising? Advertising in the middle of a show or movie is considered a disruption. Having said this , this is the most difficult dilemma. India has 319 million internet users and 170 million smart phone users which allow them to watch video. At last count, 100 million did watch video. The videos watched are 1/4th of the total digital ad spend. The M & E industry is growing and ad spend and ad revenues too are growing. The Indian online services market will ride piggy back on advertising, although online video advertising is only a fifth of TV advertising today.

The challange are:

  • differentiation
  • strong regional content
  • interesting and varying content.

The future is digital.

ASCI Guidelines to Celebrities About Ad Claims

ASCI recently announced a set of guidelines that will help celebrities to perform due diligence on a product or brand they wish to endrose.

They should do due diligence to ensure that all description, claims and comparisons made in the advertisement they appear in or endorse are capable of being objectively ascertained and capable of substantiation and should not mislead or appear deceptive.

The veracity of the claims can be ascertained two ways. One is to do the background checks and research on their own. The claims in the past and futuristic claims are factored in.

Another way is approaching ASCI for assessing the claims. The query raised by the celebrity will be checked within ASCI and the veracity of claims will be tested. In order to have a deeper understanding, an expert can be called in. The findings will be presented to the celebrity. ASCI can make recommendations to relook at the claim in the light of the findings.

The findings can be used as a part of due diligence by the celebrity It builds up the case. It will allow to gauge the kind of  information the celebrity had access to with respect to the product or brand being endorsed.