Chatbot of Deloitte

Deloitte has rolled out a chatbot for its 75000 employees across Europe and Middle East so that they can do PPTs and write emails and code. This will boost their productivity.

First, they launched a precursor to a full-fledged chatbot called PairD in the UK in October 2023. It was an indication that the full thing is work in progress and the employees were cautioned that the tool may go wrong, and they should exercise due diligence.

Other competitors tied up with existing AI firms for their chatbots, while Deloitte developed it internally through its AI institute.

It shows how professional service providers are automating their tasks. PwC is using chatbots in its legal and tax divisions. Allen & Overy, a law firm, uses it for drafting agreements subject to amendment and acceptance by lawyers.

Deloitte employees will take a training module before using the AI tool.

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