It is estimated that generative AI’s current contribution to IT companies revenue is between 1percent and 3 percent of the total revenue. This is likely to go up in the coming years.

Conforge has developed an AI platform called Quasar which is powered by 23 LLMs such as GPT series (OpenAI), Gemini (Google), and LLaMA (open source). Quasar offers six accelerators — Quasar Document AI, Quasar Speech AI, Quasar Vision AI, Quasar Graph AI and Quasar Conversational AI. All these are available on Microsoft Azure marketplace.

Quasar has 100 solutions and capabilities built into it. It has a collection of over 100 APIs. It has a library of 100 plus pre-built cognitive and generative use cases.

It offers capabilities across various domains. It allows leveraging the models of users’ choice — it includes document processing, speech recognition, development of predictive and prescriptive models.

They see great adoption. It offers contact center automation for banks.

It helps onboarding both customers and employees. It is a great help in training employees.

Is it necessary for the IT firms to build their own LLM? According to Conforge, the answer is a ‘no’. It is a huge investment. And IT company deals with customers from different industries — diverse domains. It is not practical to build an LLM from scratch for a specific domain. They, instead, use open source LLMs such as LLaMA. They invest in fine-tuning and retraining these models for specific purposes.