Hexaware has transformed it into an AI-first company. There is varying level of AI adoption among clients. Hexaware’s transformation focuses on using AI internally. It has developed a secure version of ChatGPT called Tensai GPT made available to all employees. It ensures data confidentiality. The manpower thus can leverage AI for decision making and for support functions.

AI has been adopted at scale. The technical staff is AI-enabled.

AI has been integrated with the existing services of AI — AI manages data estates for clients. Hexaware helps their clients to manage their data estate.

Hexaware also focuses on developing new AI solutions to address real-world business problems, e.g. AI copilot for insurance industry aimed at optimizing the work of underwriters.

Hexaware facilitates successful implementation in use cases where AI augments human capabilities.