Organisations are going for digitalisation. The duty of the chief operating officer (CXO) then is to integrate the various applications and systems being used by the organisation. A big organisation on average uses 50 plus applications with its own technology and architecture, protocol, database. The whole thing is hosted on-premise or on cloud. There are legacy systems in use. These legacy systems must be integrated with modern applications.

Integration has to be real-time and through an API-platform. Several startups build enterprise-class integration and API-platform. The platform should be easy to use. There should be simple drags and drops for integration and automated workflows.

There should be a help-team for the clients to guide them. There are live, online training programmes.

Some applications are pre-integrated. Quikwork, a Mumbai-based startup solves this problem of integration.