Talent Drive

Formerly technology just facilitated business. These days business is technology driven. Technology transforms the business.

There is more digitalisation. Some enterprises such as Infosys have gone fully digital and live. It has improved productivity and innovation. Manpower has to imbibe skills — both hard and soft to survive in this environment. The ability to learn with deep domain knowledge is important. Certain key skills that are valued are data literacy, technology design, analytical thinking and innovation and learning capacity.

Manpower has to be multi-modal and adaptable. They should be able to switch roles with ease. They have to leverage cloud and automation.

Apart from technical skills, manpower must have abilities to innovate, formulate strategy, demonstrate adaptability and ability to change both the business and individually. They must do design thinking. This makes them understand end-to-end customer journeys.

Manpower is sourced from outside, and at the same time the existing manpower is up-skilled and re-skilled.

Digitisation and emphasis on AI and automation makes it compulsory to be ahead of the curve in accepting next-gen technology.

Amongst the job descriptions, flexibility, critical thinking and digital skills will play a vital role.

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