We use software, and then we are called users. However, AI agents are the software and the software is the user. AI agents bring about a fundamental shift in the role AI plays in organisations. OpenAI’s agent called Operator is expected to be launched in January, 2025. It will serve as a personal assistant which will take multi-step action on its own. Operator will be able write code, do travel bookings and manage daily schedules. It will accomplish this by using apps already functioning on our devices and by using cloud services.
Anthropic has released Computer Use that enables Claude 3.5 Sonnet to perform complex tasks on its own.
This heralds the coming age of agentic AI.
Agentic AI understands the user’s objective and comes up with component parts to achieve the goal for the user. It plans and executes that plan. It usually uses other software and cloud services.
Three Abilities of AI Agents
1. AI agents possess the power of reasoning since at its core is an LLM that can plan and reason. It is the LLM that breaks down the problem and creates plans to solve it. It gives reasoning for each step of the process.
2. AI agents have the ability to interact with external programmes — web searches, database queries, calculators, code execution and with other AI models. The LLM decides how and when to use these tools.
3. Agents can access a memory of past events — internal logs of the agent’s thought process and history of conversations with users.
The interactions are thus personalized and context specific.
Reasoning and Acting (ReACT) are the key differences between AI chatbots and AI agents. The Acting part is really different.
AI’s future is linked to AI agents. AI agents will take over many tasks in business which are currently automated.
Agents will create new opportunities for training agentic systems.
AI agents and AI smart glasses will support each other.
AI agents have the potential to improve and degrade human capability.
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