We are facing Industrial Revolution 4.0. Chiefly, it is powered by AI combined with other technologies such as robotics, IoT, machine-to-machine communication and gene editing. All these tend to converge in a single ecosystem. These make the innovations game changing. We witness intelligent automation (supported by agentic AI), voluminous data analytics, AI-based medical diagnosis at fast speed, individualized learning and so on.
AI is reorganizing companies so that decision-making is based on data analytics and is automated by agentic AI. Most startups in India work in building applications using open-source technologies. Gen AI will have a significant business impact.
AI is being widely used in BFSI – banking, financial services and insurance. It is used in healthcare, retail, e-commerce, logistics and marketing. AI can make operations streamlined. In finance, AI can detect frauds, assess credit risk and automate customer service. In health, there is AI-driven diagnostics and drug discovery. AI is integrated to education, GPS and navigation. It is also integrated to agriculture, social media, gaming and astronomy.
There is focus on strengthening AI infrastructure. It is done through Microsoft, Amazon and Google. It is further supported by OpenAI, Perplexity and Anthropic. There are huge investments in AI. Companies integrate their AI services into other products, making them much convenient to use. Microsoft with Copilot and Google with Gemini gain competitive advantage here.