TCS and AI

As you know, TCS is India’s largest IT services company. It has planned to become the ‘world’s largest AI-led technology services company’. TCS has recorded an AI revenue of about $1.5 billion per annum.

About 54 of the top 60 clients use TCS for AI. Of all clients, 85 per cent leverage TCS for their AI work. Its quarter-on-quarter growth on AI has gone up by 16.7 per cent.

The company has executed over 5,500 AI projects and completed 209 platform deployments.

The first shift in TCS was from the mainframes to the web. The current shift is to generative AI. It is a fundamental shift due to the unprecedented speed and scale of its impact. This shift distinguishes itself from being mere technology upgrades of the past.

There is a strategic roadmap having five pillars for the company — internal transformation, redefining services, reimagination of customer value chains, having a future ready talent pool and expansion of ecosystem partnerships.

TCS has a vision of being the world’s largest tech services company. It values customer context and customer relationships. It also values the experience it has acquired. It focuses on strategic investments made. All this make it move towards the goal it has set.

There is a rigorous AI-first culture. In every project undertaken, the basic question the company asks if AI could do the job better. At times, it means cannibalization of its own revenue.

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