A pool of employees remain on-the-bench when they wait for the utilisation of their talent in the company. This period of wait can be used to develop them and impart skills to them. A bench is kept in anticipation of upcoming projects. Even those employees who are now billable, are transferred to bench when they do not perform well or when there is no immediate project they can be assigned to. A bench ensures the constant availability of trained manpower. However, if the employee remains on the bench for a longer period, it becomes demoralizing for him. Even the compensation to the bench employees is not competitive enough.

Beck employees may be trained in sunrise skills. These employees can be made to learn by observing others — this is called shadowing. They can be coached and can be used to contribute whatever they can to the billable employees by engaging them in activities such as pre-sales. Bench should be treated as an opportunity to learn even when you are being paid a salary.