It is not desirable to exchange official information on WhatsApp by the government employees. A locally developed version of WhatsApp is required as the messaging application which could be downloaded from Google Play. Sandes is the alternative designed by NIC and it runs on both iOS and Android. It is developed in 2020.

It will be difficult to sustain the app unless NIC hands over the technical support of the app to a commercial firm.

It is an outcome of the concern of the government to transmit the data securely. Sandes is suitable for use on smart phones.