A brand manager performs the following functions :
- A brand manager maintains a brand’s character, image and integrity.
- He puts brands that deliver value in the service of the consumers.
- He assures the consumers that they can trust the brand they are buying.
- A brand manager has to ensure the success of the brand.
- There is a battle for resources in the organisation. A brand manager advocates his brand’s requirements of resources effectively. He makes use of consumer feedback to claim for resources.
- Brand managers have to be within a framework. But they should know when to expand the boundaries of this framework and cross it if necessary in view of the market conditions.
- Brand managers have to work in collaboration with other departments.
- Brand management is slowly evolving into category management. A brand manger takes on an inside-the-company viewpoint and seeks to maximise the brand’s share, position and equity through mangerial effort. In category management, an outside view is taken. Category managers take care of a number of brands within that category. They have a strong influence in pricing, promotion, advertising and all marketing and sales activities of their category. They have considerable work at distribution channel level.
- Brand management provides power to the sales management and customer teams serving influential customers.
- In brand management, there is a challenge to balance the shrt-term with the long-term goals.
- It is important to have consistency in brand identity.