As the technology advanced, there was a wave of automation. Everything that was automatable was automated. Then came the Cloud and AI. That improved the potential of automation. Cars are on the way to become fully automatic or autonomous. In a similar fashion, the processes in an organisation are moving from automation to autonomous. Here the focus is on automating the whole process end-to-end.

We see the illustrations of autonomy in data centre operations and in e-commerce. Finance and accounting are fully autonomous. IoT processes too. Autonomy is achieved by automating complex decisions and end-use cases.

Here the tools are AI, cloud, data and intelligent automation. Cloud enables to deal with big data. In addition, there is computing power. That makes the environment conducive to the use of AI. There are lot of processes which move from low-touch to no-touch to fully autonomous processes.

Cloud adoption makes IT infra more efficient. It is further moving to modernisation. Digital transformation helps this. There is more scope for AI applications.