So far IT firms leveraged their manpower to earn the revenues. Of late, there is a search for innovative technology that breaks the more manpower to earn more revenue model. Igmo is an artificial intelligence platform which was being developed for the last four years. It uses ‘netural computing ‘ — machine learning capabilities and the computing power of work in managing the IT infraztructure. It is called service as a software whereas the older platforms were software as a service. Ignio does a compliance check itself automatically where it was done using a set of people. Ignio takes a holistic view of the IT. Infrasture of the client. After analysing the data, it focuses on those tasks which require people, but which it can handle. If it cannot fix something, it puts it in a queue to be handled by a person. Thereafter, when a person handles it, it starts learning the same. It has a mobile application. It has its own Twitter account. It has been piloted with six customers early this year. There are modules of Ignio and many more will be added. Ignio spells out on plugging the capabilities you can download. You will be charged on the basis of what you use. Everyone will not use the entire capability. TCS expects the product adoption, rather than revenue generation at this stage. IT industry is busy putting innovations to break the old model of revenue growth. IBM put forward Watson, a super-computer. IPSoft of Chetan Dubey is also another product using AI. Ignio does not interact with the end user. It thus cannot be compared to Watkon. At present, the product will find application in infrastucture services and business process services. As it is developed further, many more areas of application can emerge.